To Return an item:
Please contact us email@example.com or +91-7042065688 before returning any items.
Provide us with the names of the items you would like to return and we will provide you with a Return Code.
Most items* may be returned same day of receipt for a refund less any shipping charges paid on the original order.
If you received an incorrect item or a damaged item, please see Incorrect Item or Received Damaged Item below.
- All items must be returned UNOPENED, UNUSED and in the original packaging.
- All food items must not have been opened, sealed in the manufacturers packaging.
- Return shipping costs are the responsibility of the customer.
The following items* cannot be returned:
- Any food item that has been opened
- Any item not returned in its original packaging
Our delivery executive will pick up the products same day from delivered address.
General Shipping/Handling Information:
All of our products are delivered by our own delivery executive. Most orders will be shipped same.
Back Orders & Out of Stock:
Our website will indicate whether or not an item is in stock. Any items that are out of stock at the time of ordering will be refunded and the balance of the order will be shipped. Back ordered/out of stock items must be reordered when available.
Incorrect items received:
If you have received an item in error, please call us at +91-7042065688 within 4 hours of receiving your package and we will correct our error. PLEASE do not ship the item back before calling.
The Cake King prides itself in packaging your orders with great care. However, sometimes damage occurs and we need to be notified promptly in order to serve you better. If you do receive a damaged/defective item, we will replace the damaged/defective item(s) at no additional charge or provide a full refund upon receipt of the damaged/defective item(s). Please be prepared to provide Invoice#, Item number. Save your shipping box! It needs to be inspected by the carrier. Claims cannot be made for damaged goods if the box is discarded. If a product has been damaged by our carrier, photos proving this claim must be sent to us.
Any order shipped that is refused will incur the shipping charges plus a 20% restocking fee.
Returned Orders Due to Incorrect Address:
If your order is returned to us due to an incorrect address in the system, provided by you (the customer) at the time of ordering, we will re-ship the order at your own expense. If you (the customer) choose not to have the order re-shipped, a 20% restocking fee plus the original shipping charges will be deducted from the refund.
For any questions regarding shipping or the online store, please contact us at: +91-7042065688 or email us at firstname.lastname@example.org